Immediate help in a crisis

If you are experiencing a mental health crisis and need immediate help, please do not wait for a therapy session. Your safety is paramount. Here are the steps and contacts you should use for urgent support.

Frequently asked questions about emergency support

We understand that navigating a mental health crisis can be overwhelming. This section provides answers to common questions regarding immediate help and support services available in the UK.

If someone is in a crisis and needs immediate help, what steps should they take or who should they contact instead of waiting for a therapy session?

If you are in immediate danger or experiencing a mental health crisis, please call NHS 111 for urgent medical advice, or 999 if it is an emergency and believe you or them are a risk to others. 

If someone tries to contact you but can't get through, are there other immediate options or services they should consider?
If you are unable to reach us and require immediate assistance, please call 999 for life-threatening emergencies or 111 for urgent medical advice. These services are equipped to provide immediate support.

What local or national support services would you recommend for people experiencing a mental health emergency?

For mental health emergencies, we recommend contacting 999 for immediate danger or NHS 111 for urgent but non-life-threatening situations. Both services can provide guidance and connect you with appropriate support.

 

The Samaritans are also available 24/7 on 116 123 for confidential emotional support.

ho are available 24 hours a day, or text SHOUT to 85258 to message with a trained volunteer.

If you are under the care of a mental health team, please contact them directly using the details provided to you.

Your well-being matters

Remember, you are not alone. There is always support available, especially in moments of crisis. Please prioritise your safety and reach out to the appropriate emergency services when needed. We are here to support you in your therapeutic journey, but immediate emergencies require immediate professional intervention.